Terms and Conditions of hubertusloden GmbH
Registered Office and Operations:
hubertusloden GmbH
Brienner Straße 55
80333 Munich, Germany
Operational and Manufacturing Address:
hubertusloden GmbH – Manufaktur
Wiesenstraße 30
08294 Lößnitz, Germany
Contact:
Phone: +49 3771 31 98 48
Email: kontakt@hubertusloden.com
Managing Director:
Leonhard Colloredo-Mansfeld
Registering Authority:
District Court Munich (Amtsgericht München), HRB 140846
VAT ID:
DE221032884
Responsible persons pursuant to § 6 MDStV:
Leonhard Colloredo-Mansfeld, Alexander Colloredo-Mansfeld
Article 1 – General Provisions
These Terms and Conditions (hereinafter “Terms and Conditions”) apply to the purchase of goods through the online store operated by hubertusloden GmbH on the website www.hubertusloden.com.
The buyer may be a consumer or a business entity:
A consumer is any natural person who is not acting within the scope of their business activity.
A business entity is a person acting within the scope of commercial, manufacturing, or other professional activities.
By submitting an order, the buyer confirms that they agree with these Terms and Conditions.
The seller reserves the right to change these Terms and Conditions; the version available on the website at the time of the order always applies.
All contractual relationships are governed by Czech law unless expressly stated otherwise.
Article 2 – Purchase Agreement
The purchase agreement is concluded upon confirmation of the order by hubertusloden GmbH.
Orders are placed through the e-shop where the buyer completes a form containing:
information about the ordered goods
delivery address
payment method
buyer’s contact details
Before submitting the order, the buyer has the opportunity to review and modify their data. The order becomes binding once the buyer clicks “Place Binding Order”.
The seller retains ownership of the goods until the purchase price has been paid in full.
The seller may cancel or modify the order in the following cases:
unavailability of the goods
significant price change
inconsistency with the description in the e-shop
unavailability of transport services
If the contract is changed by mutual agreement, the seller is obliged to fulfill the new agreement or refund the corresponding part of the purchase price.
The seller reserves the right to request order confirmation from the buyer for orders of higher value or larger volume.
Article 3 – Price and Payment Method
Prices of goods are listed in euros and include VAT.
The purchase price may be paid using the methods listed in the e-shop (bank transfer, payment card, cash on delivery).
The seller may require payment before dispatching the goods. The purchase price is considered paid when the amount is credited to the seller’s account.
When making payment, the buyer must include the variable symbol or other payment identification details.
Available payment methods:
Bank transfer (advance payment)
Card payment
Cash on delivery (payment upon receipt of goods)
Article 4 – Delivery and Costs
The buyer bears the costs associated with packaging and delivery.
The risk of damage during transport passes to the buyer only upon receipt of the goods.
The buyer is obliged to check the condition of the packaging and report any damage to the carrier.
If repeated delivery is required due to reasons attributable to the buyer, the buyer bears the additional costs.
Goods are delivered in the quantity, quality, and design specified in the order.
If the buyer chooses a special delivery method, they bear any associated risks and additional costs.
Article 5 – Withdrawal from the Contract
The consumer has the right to withdraw from the contract within 14 days without giving a reason from the date of receipt of the goods.
Withdrawal must be made in writing (by email or post) and must include:
order number
date of purchase
bank account for the refund
The buyer returns the goods to the seller’s registered office at their own expense.
The right of withdrawal does not apply to free gifts.
The seller will refund the purchase price within 14 days of withdrawal, but not before receiving the returned goods.
Article 6 – Complaints and Rights from Defective Performance
Rights arising from defective performance are governed by the Czech Civil Code (§ 1914–1925, § 2099–2117).
The seller guarantees that the goods have the characteristics specified in the order and the description in the e-shop.
The consumer has the right to:
free repair
replacement of the goods or part thereof
withdrawal from the contract if the defect cannot be remedied
Complaints are made by delivering the goods to the seller’s registered office or to another location agreed with the buyer.
The complaint period for consumer goods is 24 months from the date of receipt.
Article 7 – Personal Data Protection
Personal data are processed for the purpose of fulfilling the purchase agreement in accordance with personal data protection laws.
The buyer may request:
termination of commercial communications
access to their data
correction of their data
The seller may use third parties (e.g., carriers) to process personal data.
Providing personal data is voluntary but necessary for fulfilling the contract.
Article 8 – Other Rights and Obligations
Ownership of the goods passes to the buyer after full payment of the purchase price.
Out-of-court complaint resolution is handled by the seller via email or post.
Legal relations and disputes are governed by Czech law.
The contract is concluded in the Czech language; any translation is for informational purposes only.